Who we are

Our website address is: https://wardtreesurgeons.co.uk.

What personal data we collect and why we collect it

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

Contact forms

Any information submitted to the site via Contact Forms will be stored on the website in perpetuity and sent through to our quote team, to be used solely for the basis of a quote to be presented to you unless you explicitly opt-in to further marketing messages.

If you would like to be removed from our database please send an email to info@wardtreesurgeons.co.uk with the subject line – GDPR Please remove me from your records.

Cookies

If you request a quote on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. This can include, tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our website. This, in turn, enables us to improve our website and the products and services offered through it. You do not have to allow us to use these cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve our website, making it a better and more useful experience for you.

The analytics service used by our website use cookies to gather the required information. Certain of these cookies may be placed immediately when you first visit our website and it may not be possible for us to obtain your prior consent.

Who we share your data with

We do not share your data with any third parties beyond the hosting company who have no access to the data.

How long we retain your data

If you request a quote, the details and its metadata are retained indefinitely. This is so we can recognise and follow-up quotes.

What rights you have over your data

If you have used the quote facility, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Quote requests may be checked through an automated spam detection service and delivered to info@wardtreesurgeons.co.uk, they are also stored in our database.